When to call us, how we can help

Perhaps you are feeling discomfort. Or your hearing isn’t what it used to be. So who do you turn to?

It can be dizzying. But it doesn’t have to be.

Getting the right evaluation, counseling, diagnosis and treatment can make a great difference. Today I’m going to help you to navigate choices in healthcare.

Audiology serves an important role in your balance and ear wellness.

When do you call us, and how we can help?


The science of Audiology

Audiology is a branch of science that studies hearing, balance, and related disorders.

Doctors of audiology, known as audiologists, proactively identify, manage and treat hearing, balance or ear problems. We educate, prevent related damage, and provide a pathway to solutions. This can involve a variety of issues such as hearing loss and imbalance. But we also address auditory processing disorders and ringing in the ears (Tinnitus). Audiology involves years of highly-skilled training and post-Graduate doctoral degree studies. Audiologists also complete externships, certification and licensure (Au.D). Doctors of Audiology may also have a clinical and research post-Graduate doctoral emphasis (Ph.D.).

Audiology takes a non-intrusive approach, utilizing medical technology, hearing instruments, device assistance, counseling and communication.


We serve your unique needs

Our Institute specializes in the evaluation, diagnosis and treatment of dizziness, vertigo and balance-related symptoms and issues.  We do this within one inclusive setting from start to finish. Our clinical staff are highly-trained vestibular physiologists dedicated to reduce balance-related issues; the Institute follows evidence-based practices based on research.

Our balance recovery program is based on the U.S. military model. Our Advanced Vestibular Treatment™ AVT, is solely directed by staff doctors of audiology. AVT is frequently more effective in resolving symptoms caused by vestibular disorder than more traditional therapy options and medications.

Each Institute doctor of audiology addresses each patient’s hearing health and wellness by designing and customizing a personalized plan. Our intent is to proactively educate, maintain, and restore the ability to hear and communicate. It’s about providing lasting relief – without need for patients to travel to additional therapies outside our Institute.  That means one-stop only, with full-service on-site. So from evaluation through treatment you’re in the same location. Patient-focused satisfaction delivers optimal results without unnecessary travel or delay.


When to call us

We’re here for you when you need us. No request is too trivial, or too large. Our primary concern is that patients feel assured that any balance and hearing needs will be immediately addressed. Our doctors of audiology provide hearing tests, also known as an audiogram.  Primary care physicians do not provide this level of testing.


  1. Experience dizziness, vertigo or balance issues
  • Have aural symptoms, such as ear pain, vertigo, tinnitus, or fullness in the ear


  1. Experience a loss in hearing ability and notice greater difficulty in distinguishing speech
  • If you have noticed long-term gradual loss of hearing
  • If you and your physician do not suspect any medical causes of hearing loss (e.g. ear infections, physical trauma to the ear)


  1. Experience onset of Tinnitus


Your Physician

We work closely with all members of your healthcare team, including physicians, to identify issues, and recommend a treatment pathway. Quite often, patients are sent directly by their referring physicians. We may provide hearing or other diagnostic testing to your physician that determines how you are hearing or steadiness. That helps your physician determine in what way to guide your treatment. Simply put, working closely offers you an optimal continuum of care related to dizziness, vertigo and balance disorders, and well as hearing issues.


The role an ENT may serve

ENTs also work closely with our Institute’s doctors of audiology; we will provide referral if warranted. Ear, nose and throat doctors treat medical problems such as most ear infections and sinus problems. They perform surgical procedures such as ear tube surgeries, removal of tonsils,  treat swimmer’s ear, sinusitis, and cochlear implants. ENTs also treat more profound types of hearing loss due to infection, trauma or tumor.


Your immediate care is our concern. 

 Be certain to seek out immediate medical care when you have the following symptoms:

  • Experience a sudden decrease of hearing
  • Your physician believes your hearing loss is due to a medical condition
  • Stroke-like symptoms.
  • You have additional symptoms in the ear, nose, throat, and neck areas, such as, sinus problems, or masses in the neck/head.


In my next blog, I’ll share my thoughts about what the future holds for Audiology, and how this can benefit Audiology professionals and most importantly, their patients.

I hope to see you soon,

Dr. Mango